FAQ

Frequently Asked Questions (FAQ)

1. What products do you offer?

We offer a range of high-quality, organic seamoss products, including raw seamoss, seamoss gel, and seamoss capsules. All our products are sustainably harvested and carefully prepared to ensure maximum nutritional benefits.

2. How do I use seamoss gel?

Seamoss gel is incredibly versatile! You can add it to smoothies, soups, sauces, or desserts. It can also be used as a natural thickener in various recipes. For skincare, apply it as a face mask to benefit from its hydrating and soothing properties.

3. How long does seamoss gel last?

When stored in an airtight container in the refrigerator, seamoss gel typically lasts for 2-3 weeks. For longer storage, you can freeze the gel in ice cube trays and use it as needed.

4. Are your products vegan and gluten-free?

Yes, all our seamoss products are 100% vegan and gluten-free. We are committed to providing natural and healthy options for all dietary preferences.

5. Do you ship internationally?

Currently, we offer shipping within the UK. We are working on expanding our shipping options to include international destinations soon. Stay tuned!

6. How long does shipping take?

Shipping typically takes 3-7 business days within the United Kingdom. Once your order is processed, you will receive a tracking number to monitor its progress. Please note that shipping times may vary during peak seasons.

7. Can I return or exchange a product?

We want you to be completely satisfied with your purchase. If you are unhappy with your order, please contact us within 14 days of receiving your product. We will provide instructions for returning the item and offer an exchange or refund.

8. How do I contact customer support?

You can reach our customer support team by emailing Seamoss4u_@outlook.com. Our support team is available from 9 AM to 3 PM Monday through Friday.

9. Do you offer wholesale options?

Yes, we offer wholesale options for retailers and businesses interested in carrying our products. Please contact us at Seamoss4u_@outlook.com for more information on wholesale pricing and partnerships.

10. Where can I learn more about the benefits of seamoss?

We regularly update our blog and social media channels with articles, recipes, and tips about seamoss. Follow us on Instagram and check out our blog for the latest information and inspiration.

Have more questions?

If you have any additional questions or need further assistance, don’t hesitate to reach out to us. We’re here to help you make the most of your seamoss journey!

Thank you for choosing Seamoss4u.